Job Responsibilities:
- Billing Process Management:
Oversee the end-to-end billing process for logistics services, ensuring timely and accurate invoicing to customers. - Invoice Preparation and Review:
Prepare and review customer invoices, ensuring they reflect the services provided, applicable charges, and any discounts or adjustments. - Data Reconciliation:
Perform data reconciliation between logistics operations, customer contracts, and billing systems to ensure accurate invoicing. - Customer Account Management:
Monitor customer accounts, address billing discrepancies or queries, and ensure customer satisfaction in relation to billing matters. - Contract Analysis:
Collaborate with the sales or contract teams to ensure accurate billing in accordance with customer contracts, service level agreements (SLAs), and pricing agreements. - Financial Reporting:
Assist with generating billing-related reports, such as revenue tracking, accounts receivable aging, and billing forecasts for management. - Compliance and Auditing:
Ensure billing processes comply with internal policies and external regulatory requirements. Assist in internal audits and external financial audits. - Team Leadership and Development:
Lead, trained, and mentored a team of billing staff. Ensure they have the necessary skills and knowledge to carry out their responsibilities efficiently. - Issue Resolution:
Address and resolve billing-related issues or discrepancies between clients, vendors, or internal teams. - Continuous Improvement:
Identify opportunities for process improvements and implement best practices to increase efficiency and reduce errors in billing operations.
Key Qualifications:
- Education:
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. - Experience:
Minimum 10 years plus of experience in billing. - Technical Skills:
Proficiency in accounting software, billing systems, and MS Office (Excel, Word). - Knowledge of the Billing process:
Strong understanding of logistics, shipping operations, and the billing processes involved in freight management, warehousing, and transportation. - Attention to Detail:
Excellent attention to detail, ensuring accuracy in invoices, reconciliations, and financial reports. - Communication Skills:
Strong verbal and written communication skills to effectively communicate with clients, vendors, and internal teams. - Problem-Solving Skills:
Ability to troubleshoot and resolve billing discrepancies efficiently. - Leadership Skills:
Ability to lead a team of 10 to 15 people, manage workloads, and train staff effectively.
Preferred Skills:
- Experience with logistics-specific billing systems or ERP tools.
- Knowledge of international shipping, customs, and related billing complexities.
- Familiarity with contract negotiation and pricing strategies in logistics services.
Interested candidate share your updated cv on : Salary@mastergroups.com