Location: Lower Parel, Mumbai & Delhi
Department: Sales/Business Development
Experience: 5-10 years
Industry: Freight Forwarding, Logistics, Supply Chain, Shipping
Job Summary:
We are seeking a results-driven and experienced Business Development Manager to drive sales and expand our freight forwarding business in Delhi & Northern Region. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and achieving revenue targets.
Key Responsibilities:
Business Development & Sales Growth
- Identify, develop, and convert new business opportunities in freight forwarding.
- Achieve assigned sales targets, revenue growth, and profitability goals.
- Build a strong sales pipeline through lead generation, networking, and industry engagement.
Client Relationship Management
- Maintain strong relationships with existing clients to ensure retention and account growth.
- Acquire new customers by understanding their logistics needs and offering tailored solutions.
- Establish long-term relationships with existing & new customers, driving repeat business.
- Provide proactive solutions, resolve issues, and act as the key contact for customer satisfaction.
Sales Strategy & Market Development
- Develop and implement sales strategies to expand market share in targeted regions/sectors.
- Analyze market trends, competitor activities, and customer demands to stay ahead in the industry.
- Represent the company at trade fairs, exhibitions, and industry forums to enhance brand visibility.
Negotiation & Contract Management
- Negotiate freight rates, service contracts, and agreements with clients and service providers.
- Ensure mutually beneficial commercial terms while protecting company interests.
Collaboration & Coordination
- Work closely with operations, documentation, and customer service teams for smooth execution of shipments.
- Liaise with shipping lines, airlines, carriers, and overseas agents to secure competitive rates and services.
Reporting & Performance Monitoring:
- Maintain accurate records of sales activities, customer interactions, and revenue performance.
- Provide regular sales reports, forecasts, and updates to management.
- Track progress against sales KPIs and take corrective measures where needed.Self-driven, target-oriented, and able to build at team to work under pressure.
Qualifications & Experience:
- Bachelor’s degree in business, Logistics, Supply Chain Management, or a related field (MBA preferred)
- 5-10 years of experience in business development, sales, or key account management within the freight forwarding industry.
- Strong network and industry connections within the freight forwarding sector.
- Proven track record of achieving sales and revenue targets.
Interested candidates are requested to email their updated CV to salary@mastergroups.com